Privacy Policy

Introduction

This Privacy Policy (“Privacy Policy”) outlines how Dhamodhar’s Dental Care Centre (“We”, “Us”, “Our”) collects, uses, processes, discloses, and protects the information You (“User”, “You”, “Your”) provide through our services, website, and mobile app (collectively, the “Platform”).

This Policy is in compliance with:

• The Information Technology Act, 2000;

• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011;

• The Digital Personal Data Protection Act, 2023.

General Terms

By using our Platform and services, You agree to be bound by this Privacy Policy. If You do not agree to this Privacy Policy, please do not access or use our Platform and services.

We may update this Privacy Policy periodically. Your continued use of our services after any modifications implies Your acceptance of the revised policy.

Information We Collect

We may collect the following types of information:

1. Personal Information: Information that identifies You, such as Your full name, contact details (address, email, phone number), date of birth, gender, financial information (bank or payment card details), and other details You provide.

2. Medical Records: Includes dental history, treatment plans, diagnostic records (e.g., X-rays), treatment history, consent forms, correspondence, billing information, and legal documents related to Your care.

3. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance Your experience on our Platform. These technologies help us understand user activity, improve our services, and provide personalized content and ads. You can control cookies through Your browser settings, but disabling them may affect Your use of our Platform.

4. Public Content: Information You choose to share publicly on our Platform, such as reviews, comments, and profile information. You retain ownership of this content, but grant us the right to use it for business purposes.

Use of Information

We collect and use Your information for the following purposes:

1. Personalized Treatment Planning: Creating customized treatment plans tailored to Your needs and conditions.

2. Progress Monitoring: Tracking treatment progress and making necessary adjustments.

3. Treatment Optimization: Improving treatment protocols and techniques.

4. Outcome Predictions: Predicting treatment outcomes based on historical data.

5. Research and Development: Contributing to research and innovation in dental care.

6. Customer Education: Providing insights and education about Your treatment progress.

7. Remote Monitoring and Support: Offering support and guidance without frequent in-person visits.

8. Regulatory Compliance and Safety: Ensuring compliance with regulatory standards and safety guidelines.

9. Marketing Purposes: Conducting customer satisfaction surveys, marketing campaigns, and providing personalized offers and information. We may use Your social media reviews with Your permission.

Sharing of Information

We do not share Your information with third parties without Your consent, except in the following circumstances:

1. Legal Requirements: When required by law, to prevent illegal activities, or to protect public health and safety.

2. Corporate Transactions: In the event of a merger, acquisition, or other business transaction.

3. Emergency Situations: In case of medical emergencies where there is a threat to Your life or health.

Data Storage and Retention

We take appropriate measures to protect Your data from unauthorized access and ensure its confidentiality. Your data will be retained for a period of 3 years or as required by law. You have the right to request deletion of Your personal data under certain circumstances. Upon receiving Your deletion request, we will delete Your data and notify You accordingly.

Your Rights

You have the right to access, amend, or delete Your personal data. If You wish to exercise these rights, please contact us at the address or email listed below.

Children's Privacy

We do not knowingly collect information from children under 18 years old without parental consent. If You believe Your child has provided us with personal information, please contact us to review or delete the data.

External Links

Our Platform may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

Contact Information

If You have any questions or concerns about this Privacy Policy, please contact us using the contact section of the website.